Travel Support Center (TSC)

Our Travel Support Center is a true, 24/7/365 customer service department staffed by our own experienced, US-based Travel Counselors. With an established record of unparalleled reliability, response times are held to the highest standards. Because TSC can access each traveler's itinerary, whether the booking was full service or online, we can truly customize this service to individuals, organizations and other agencies requiring 24-hour travel assistance. Our innovative solutions emphasize efficiency, customization and convenience.

How can we help you today?

TSC offers global, toll-free accessibility to provide superior Corporate customer service for reservations, ticketing, online support and emergency situations.

TSC becomes an extension of your agency, offering multiple GDS systems and no minimums for additional locations. Customize for phone answering, needs for different accounts, and full service or online bookings. TSC is a cost effective way to control headcount, while increasing opportunities for new business and greater profits.

• Global Accessibility
• Customizable
• Site inspection
• Experienced Travel Counselors
• Online Reporting System

In times of crisis, ALTOUR monitors travel alerts, advisories and warnings. We can obtain information on the location and travel plans of employees through the use of our online reporting system. We can assist in contacting your employees to verify their safety and coordinate return plans when necessary.